Starting with the highest standard of customer service from our responsive and supportive Benefit Services Team, to the most inclusive, unlimited, thorough legal assistance from the highest quality attorneys, HELP® is dedicated to changing the way we experience the law.
As worksites see an increased demand for legal services to complement their other voluntary benefits options, they focus attention on what employees really need in a legal plan. Worksites discover the superior quality and benefits of HELP® when compared to the other legal plans. Where they merely provide access to attorneys and firms as they have always existed, practicing law as historically practiced, relying on outdated service standards of the legal industry that have left consumers underwhelmed, dissatisfied, and disenchanted with attorneys and legal plans in general.
These plans are limited by time, topic, and complexity; are serviced by attorneys of varied quality and experience; and lack consistency of service. As a result, enrollees often experience unpredictable levels of service, where one enrollee could enjoy an experienced attorney on the same day their co-worker may be assisted by a less experienced associate.
These failings prompted the design and introduction of HELP®, a unique and incomparable product offering that has changed the law experience. HELP® realized there was opportunity to create a legal plan without such limitations and focusing on quality and service unlike anything in existence.
HELP® provides fully comprehensive, unlimited coverage for all personal legal matters with no limits, restrictions, or hidden exclusions on topic, time, volume, or complexity. More than 95% of the time, enrollees of HELP® pay NO LEGAL FEES OF ANY KIND. Most importantly, every attorney must be PARTNER LEVEL, with a MINIMUM of 20 years of experience. Additionally, HELP® maintains a client management system so that every minute of utilization is centrally recorded and monitored to guarantee that promised coverage is being provided at all times, and to ensure swift problem resolution and responsive communication.